Premise How to install Premise in Vista`

I think I accidently posted this in the incorrect topic before. The details below describe how to get Premise loaded on Vista, yes it is possible! I've pasted two methods that should work. Remember to add a restore point in Vista BEFORE trying these though, just in case. FYI: if you follow the etc6849 method below and are running an updated 32 bit Vista SP1 install (or even a fresh SP1 install, I've personally tried this method on both), Premise should work for you. It took more than just relocating the Premise install directory for me, but one person got that too work also.

I have been running Premise for 3 weeks now and the more I use it, the more I like it. I highly recommend Premise. Similar software (if there is softare that does everything Premise does) would cost a person $500+. In fact, I believe Premise used to be $800 for the dealer addition.

etc6849's method:
"Thanks for the tip. I guess I was being impatient when I said it wouldn't work. Here are the steps I did to get it running:

1. End the install application under the application tab in task manager.

2. Next, I manually ensure the premise services under the services tab in task manager is stopped. Don't stop the individual installer processes (under the task manager process tab) as this will uninstall premise and remove it.

3. Reboot. Makes sure the Premise services are stopped. Click on the setup.exe again, but this time select "repair."

4. Reboot again and ensure the premise services are started (they should be).

Permise is working pretty well for me under vista. So far I am controlling my receiver via rs232 and I'm able to select media to play."

samgreco's method:
Advanced Cocooner

" I recently reinstalled and I seem to have solved it by installing Premise to a directory off of the root. So it's C:\Premise not Program Files. Install fine and works great.

Interesting as well, the browser seems to perform WAY better if I use localhost in the url on the server, and use the IP address on any client PC. Hmm..

This is on Vista 64 BTW."

I think this step was left off from the earlier post: MAKE SURE USER ACCESS CONTROL (UAC) IS TURNED OFF!. Most of us do this anyways, so I think this is why installing Premise works for some and not others. It's also a great idea to create a restore point before installing Premise; that way if Premise fails to install and you can't uninstall it, you have a way to get a clean slate again and retry.

This also works for Windows 7 (I've tried it on 32 bit and 64 bit). However, UAC must be set to the lowest setting prior to installing.

Revised instructions for Windows 7 x64 (64bit) Home Premium:
1. Disable UAC (User Access Control)
2. Right click Setup.exe and go to properties. Set compatibility mode for XP Service Pack 2 and check run as administrator. Click OK.
3. Double click the EXE. It should freeze on "Status:" and you should see a green bar that is almost complete.
4. Use task manager to stop the Premise Home Control Software application. Leave the windows uninstall process alone. If you stop it, Premise will be uninstalled!
5. Reboot.
6. Stop the two Premise services named "Premise SYS Server" and "Premise SYS Monitor"
7. Double click the Setup.exe again and select repair. The install will now fully complete.

Point at which setup.exe will freeze on "Status:"

Be sure to only end the application shown here. LEAVE THE WINDOWS INSTALLER PROCESSES ALONE!

Finally following a shutdown and restart, stop the two Premise services and double click the Setup.exe again. This time you want to repair the installation as shown.

I just rebooted the he** out of it and it eventually worked

Thanks for the step-by-step! I had trouble with Vista a few years ago and stuck with XP, but this approach seems to work fine.

Do you have to leave UAC turned off for the application to function properly after it's installed? Or is it only necessary to temporarily disable it during the install process?

I can't get Premise up and running in win 7. The service starts, but it never listens on port tcp/80.
Any ideas? UAC is off.
Tim

Check port 86, I have IIS running on port 80, so Premise automatically used port 86.

Ensure you have the AutomationBrowser module installed. Without this module, Premise has no means of presenting anything via its web server (on port 80 or 86)
.

Nope to tcp86. In fact the process ID is shown as listening on any ports.
I followed the same install that worked on my XP machine... So isn't AutomationBrowser installed by default?
Tim

So you're saying AutomationBrowser is installed, Windows Firewall is not blocking ports 80 and 86, Premise Server Service is running, UAC is off, and you still get no response on http://localhost (or http://localhost:86 if appllcable)? If so, I'm stumped.

yup... strange... I'm stumped too...
netstat shows the process does not even appear to listing...
netstat -nao... (don't resolve, show all, show PID) is attached.
Nothing on port 80 or 86.
Nothing with the PID of the pkernel.


Very odd.
Tim

If assume you were able to run Builder on the same PC running prkernel. That confirms prkernel (Premise Server service) is functional.

Do you have a PC with Win XP? Load Premise on it and then use its Builder to connect to the Win 7 PC (you'll need to supply Builder with the Win 7 PC's IP address). If you cannot connect then it must be a firewall issue.