I've ordered from Automated Outlet many times in the past without problems, but not so this time.
About two weeks ago I ordered some software totaling almost $300. The next day I saw my credit card charged, but never received any e-mail saying it was shipping, or the product was out-of-stock. Their web page indicated it had not yet shipped.
This week I used their e-mail system twice, once to just ask about the order, and the second time to log a customer service ticket. As of today, neither have been responded to. If I don't hear by Saturday I'm writing my credit card company to reverse the charges.
If I have any updates, I'll add them here.
About two weeks ago I ordered some software totaling almost $300. The next day I saw my credit card charged, but never received any e-mail saying it was shipping, or the product was out-of-stock. Their web page indicated it had not yet shipped.
This week I used their e-mail system twice, once to just ask about the order, and the second time to log a customer service ticket. As of today, neither have been responded to. If I don't hear by Saturday I'm writing my credit card company to reverse the charges.
If I have any updates, I'll add them here.