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Serious Concern - ELK M1 Not logging/calling
Posted 13 January 2012 - 10:36 AM
After conpleting the install of the system in November and completing test with the monitoring company, I thought things were find.
But, yesterday, we have the alarm go off in the house due to a smoking pot on the stove (no problem, all is well!).
However, after checking the Elk log this morning, I had no log footprint that the smoke or heat alart was triggered.
Any ideas regarding there the disconnect may be?
Thanks in advance, Paul
Posted 13 January 2012 - 10:54 AM
Posted 13 January 2012 - 02:16 PM
I was not home at the time but my wife was. Unfortunately, she was not focused on where the alarm sound was coming from, just getting the pot under control. I guess I need to establish a test.
The smoke is configured as "10= Fire Alarm" and type=5 Fire/4 wire smoke/rf. It is a Honeywell wireless.
Posted 13 January 2012 - 02:18 PM
I recommend you call the monitoring company, put the system on test and test it. Check all your configuration settings.
Sounds like the smoke is going off, but not sending signals, or even being recognized in the ELK as a smoke alarm.
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