Does Anyone Have Experience with TelGuard/VideoFied V2H Monitoring Kits?

BraveSirRobbin

Moderator
I'm looking for anyone with experience using this system when marrying to a security panel.  I'm especially interested in exactly what information is sent via the panel to the TelGuard unit, other than the 'armed' notification contact closures.
 
I'm also interested in how this information is sent to a monitoring station (format, etc...) and what is required to 'receive' it.
 
I am also interested in knowing if this Telguard XT-IP 630 unit indeed has a useable Ethernet interface.  The spec sheet says it has one, but (in my investigations) it seems nobody is using it (they rely on the internal cellular/sim).
 
I'm also trying to find out the difference between this panel and the one used with the kit mentioned above (if there is indeed any).
 
Thanks for any info,
 
BSR
 
 
 
The data isn't sent directly to the CS. Everything is ported through Telguard, so the videofied data is not usable until after it comes from Telguard. Format is whatever you tell them, but typically CID or SIA.
 
The units do have a usable net connection, however that negates the reason why many choose these units....99.9% wireless unless connected to a host panel. (discounting the verified alarm requirement for some municipalities).
 
Thanks for the reply.  Getting this information seems to be by bits and pieces.
 
For example, the sales engineer for Telguard specifically stated that the data gets sent DIRECTLY to the monitoring station (I asked him three times this specific question).  This didn't seem to be the case when I was browsing their site.
 
So you confirmed my initial assumption, the video data gets sent to the Telguard servers, THEN to the central station.
 
So VideoFied just 'marries' their camera with the Telguard, and uses Telguard as the transport mechanism to the Telguard servers via GSM, which probably explains (what seems to be) the proprietary SIM chip.
 
When you state "CID or SIA" format, this is what is confusing me.  How does the video get this information if it never gets connected to the alarm panel?  I.E. the video is sent DIRECTLY to the Telguard servers whenever motion is detected via the VideoFied  cameras internal motion detectors.  Granted the alarm panel does have some contact closures that gets sent to the unit, but that is just to let it know that the system is armed or in a burglar state and to 'activate' the motion detectors.
 
Does the Telguard/VIdeoFied unit get programmed into it a 'zone' assignment and their is some type of processing that determines the alarm condition (thus sending the appropriate CID or SIA code)?
 
I thought the information from the Telguard system is JUST raw video.
 
Also, if the Telguard system DOES have an Ethernet port on it, why not use that mechanism as the first data transfer means and the cell as a backup (as an option)?
 
To have the systems integrated with a burg panel there's either hardwired inputs/outputs and cabling or the unit is going to essentially look for the specific CID or SIA RC's to generate a specific video action. That's how the video portion knows what state the system is in and whether or not to bump or prebuffer the video to the endlink.
 
How the unit acts is a direct parallel to the Telguard interactive services....that's the only way I can explain.....it looks for a closure AND the RC's to determine what is actually going on.
 
Telguard is in the business of cellular communications and routing ;) They are not in the business of TC/IP connections or providing support for "inexperienced" persons to get the products onto a customer's LAN and then to a WAN....you'd be amazed how many alarm guys, let alone HO's know little or none about how to get a device working on their network and outside of their LAN, especially if it's dealing with normally firewalled or blocked ports.
 
Any Telguard data hits their receivers first then it's a direct port into the CS....different affair than most ISP's and how it's employed as it's UL and commercial monitoring.
 
Ok, thanks again for the reply. 
 
I understand what you are saying but one of the things that I would like to know are the details of how the RC's 'get' to the Telguard unit from the panel.  Some type of data communication?
 
I'm working with both companies and their engineers at the moment actually.
 
The unit can be used for the alarm communications route instead of the POTS line.
 
Pay attention to the video image size. The resolution is QCIF which is pretty tiny to be used for anything but viewing the general view.
 
It is connected to the RJ from the host panel, no different than a dialer capture unit and the unit also uses I/O's for system status and video triggers.
 
We're building a CS head end for a customer and building the servers for the video at the moment.
 
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