I have had my elk system for 5 years. Had it professional installed because I didn't have the time to do it myself. Every year for the last three years I have had my board get fried by lightning. Yes I live in Fl.
The crazy part is nothing else in my house has ever been affected. I have more electronics in this house than Best Buy ..... (automation controllers, RF to IR converters, 4 PC's, half a dozen Network switches, two separate phone lines, 4 televisions, Cable to network streaming devices and the list goes on, and NONE of them ever has had a problem !!
I am about to request another RMA from Elk but I want to ask the members if they can suggest anything beyond my listed remedies below.
My first year replacement was obvious because the installer never installed a suppressor on the phone line. Phone line damage on the board. My replacement came with a phone line surge suppressor (Elk-952).
Last year after I got hit to another part of the board, so I placed the wall wort power supplies on a surge suppressor, and early this year I upgraded my circuit panel and put a whole house surge suppressor
in the panel.
Even after both those fixes, I got hit again this year. I don't even know when because I had shut the system off while we were undergoing a remodel this summer.
Any suggestions are appreciated as I am beyond frustrated.
The crazy part is nothing else in my house has ever been affected. I have more electronics in this house than Best Buy ..... (automation controllers, RF to IR converters, 4 PC's, half a dozen Network switches, two separate phone lines, 4 televisions, Cable to network streaming devices and the list goes on, and NONE of them ever has had a problem !!
I am about to request another RMA from Elk but I want to ask the members if they can suggest anything beyond my listed remedies below.
My first year replacement was obvious because the installer never installed a suppressor on the phone line. Phone line damage on the board. My replacement came with a phone line surge suppressor (Elk-952).
Last year after I got hit to another part of the board, so I placed the wall wort power supplies on a surge suppressor, and early this year I upgraded my circuit panel and put a whole house surge suppressor
in the panel.
Even after both those fixes, I got hit again this year. I don't even know when because I had shut the system off while we were undergoing a remodel this summer.
Any suggestions are appreciated as I am beyond frustrated.