eKeypad M1 gives me the boot

Buzzed

Member
i am a new user of eKeypad M1 and while working within the program on my iPhone it continually exits the program randomally at different times and for no apparent reason. I would really like to come up with a fix for this aggravating problem
 
Buzzed said:
i am a new user of eKeypad M1 and while working within the program on my iPhone it continually exits the program randomally at different times and for no apparent reason. I would really like to come up with a fix for this aggravating problem
Mine has dropped like that a few times whenI was editing favorites and moving things around a lot. It has been good in general use.
 
Mike.
 
I run eKeypad Pro and have mine setup with 4 different systems (they all connect upon opening the app) - I have no issues with the app shutting down / closing.
 
I am running the latest iOS update on an iPhone5.
 
drvnbysound said:
I run eKeypad Pro and have mine setup with 4 different systems (they all connect upon opening the app) - I have no issues with the app shutting down / closing.
 
I am running the latest iOS update on an iPhone5.
 
It could very well have to do with the IOS version. I am on Iphone 6 ver 8.1.1
 
Mike.
 
I'm on iOS 7.1.2 and have no problems running eKeypad...
 
A couple of (probably obvious) things to check...  Do you have the latest version of eKeypad?  Have you tried re-syncing the M1 (or even deleting your existing configuration and starting over)?  If you have any cameras that you can connect remotely, have you tried to access them with eKeypad?  That might tell you if it is an IOS issue or an M1 issue....
 
I've been using eK since the day the first version was released... there have been a couple glitches here and there over the years but they've all been resolved by just deleting eKeypad from the phone (which deletes all related settings) and reinstalling it... it's a pain to reconfigure it all but all my crashes have been caused by corrupt profiles and this fixes it.
 
Work2Play said:
I've been using eK since the day the first version was released... there have been a couple glitches here and there over the years but they've all been resolved by just deleting eKeypad from the phone (which deletes all related settings) and reinstalling it... it's a pain to reconfigure it all but all my crashes have been caused by corrupt profiles and this fixes it.
 
You can export and import eK settings which makes re-installing it a cinch. Go to config/config backups and you can export and email the configuration to yourself.
 
Mike.
 
If you have a corrupt profile, then export/importing those settings would defeat the purpose.  For best results, start clean and redo your favorites.
 
There was evidently an update to eKeypad Pro last night and now I can't access anything.  I hit the iPhone app icon and it just flashes the eKeypad header and then returns me to the home screen...
 
Anyone else have the problem?  
 
I'm a little reluctant to delete it and re-download it since my config file is not as up to date as I'd like...  Any way to delete it but save the current configuration if I can't access the app?
 
TurboSam said:
There was evidently an update to eKeypad Pro last night and now I can't access anything.  I hit the iPhone app icon and it just flashes the eKeypad header and then returns me to the home screen...
 
Anyone else have the problem?  
 
I'm a little reluctant to delete it and re-download it since my config file is not as up to date as I'd like...  Any way to delete it but save the current configuration if I can't access the app?
Yes you can export the setting and import them into the new app later. It is under More:Config:Configuration Backups
 
Mike.
 
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