jmed999
Active Member
Hey guys! I was using the Elk software on my old computer (Windows 7 laptop) to connect to my Elk M1 Gold. Now I have a new computer (Surface 3 Windows 10) and I have the software installed and my account from the old computer is also imported to the new software on the new computer. Both computers are running ElkRP2. So all the settings are the exact same on the new computer (ie. ip address, port, etc). When I try to connect on the new computer I get a cannot connect error.
Any ideas on how to get the new computer to connect? If not, how can I get technical support for this issue?
Thanks in advance!
Any ideas on how to get the new computer to connect? If not, how can I get technical support for this issue?
Thanks in advance!