eKeypad arm fail

Piasa

Member
I am unable to arm my M1 using eKeypad.
 
I am able to disarm it, view logs and status, etc with eKeypad.
 
I had been able to arm it using eKeypad for the previous nine months or so.
 
Any ideas or similar experiences?
 
Are there any zones violated?
Does the user id you are using have remote access disabled?
What do you see in the Elk logs?
 
No zones violated when attempting to arm.  eKeypad keypad shows "ready to arm".
 
Where does one see if "remote access" is disabled?
 
Elk logs show nothing when arming attempt fails.  When disarming from eKeypad logs shows 
 
       1174=AREA DISARMED       USER 1 (User 1)
 
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