Hi. I've got an ELK M1 Gold I installed about five years ago. I use a combination of wired and wireless sensors (glass shock and glass breakage acoustic). Everything has worked well until recently when the timer and clock started going bad. I started some basic troubleshooting today and found:
- The clock was set to August 7, 2018 (instead of 7/27/18) and about four hours ahead. This is consistent with our house lights starting to go off about four hours too soon. The XEP board is connected to an NTP time server, so I'm puzzled why the time is off. The dates and times on the log entries are correct, though.
- I have a rule that turns all the interior lights turn on when a zone is violated while armed. Now, when I disarm the system, that rule seems to be erroneously firing turning on all lights upon disarm.
- I have about 21 glass shock sensors (Honeywell 5800ss). Three of these had weak or dead batteries (I plan to change all of them tomorrow) and were causing supervision errors. Now I'm getting a "Transmitter Lost" error on the M1G which I think may be caused by one of the batteries having gone dead.
- I put the CS into "test" mode yesterday and tripped the system with a motion detector. The ELK called my phone (a rule) about 20 times in succession. I could not get it to stop calling my phone until I power cycled it.
I power cycled the Elk, but that hasn't helped much that I can tell. I manually reset the clock today rather than depending on the NTP time server and that seemed to restore timed functions ok (lights went on tonight 20 minutes before sunset per a rule). The NTP time server was always reliable before.
Any thoughts on what is going on here and how to fix things? How can I trouble-shoot the M1G to figure out where the problem lies?
The unit has run reliably for about five years, but these problems are causing havoc now.