We have a HAI Omni Pro II security & automation system that's been up and running for many years. Our smoke/fire zone has been reporting trouble on the keypad for some time. We bypassed the zone (zone 10) to pull down the smoke detectors for cleaning. As soon as we bypassed, the home automation side began a constant and incessant beeping on the touch panel. We spent hours trying EVERYTHING to restore the zone: restore specific zone, restore all zones, arm & disarm the alarm, pull power/disconnect the battery. We've used both the installer code and the user code. We've tried both the security keypad and the touch panel interface. Nothing works! I finally had to disconnect the touch panel to silence the beeping. The keypad shows the zone as bypassed.
How do we restore the zone??? Anyone have suggestions for us?
Please help! Thanks!!!