I have an Optex outdoor movement sensor that I have not been able to make it work with my DSC 1832
Optex recommended me to get a Resolution RE301 to use it as transmitter, they even sent me the wiring from the RE301 to the HX-400RAM, the problem is that all the time the zone shows as open and only way to arm the alarm is bypassing the zones
Alula does not respond my emails and when I called them, they told me that the sole purpose of the terminals was to connect it to another wireless sensor, which really makes no sense
Optex says that the problem is that loop is programmed incorrectly, but I have read the DSC 1832 manual and no mention on how to change the loop.
I do not know what to do now, specially due to a poor technical support from both companies.
Any idea will be deeply appreciated.