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Elk M1 Gold resets every 4-5mins
Posted 30 September 2019 - 01:53 PM
Any idea on the topic above?
I can log on remotely with the M1 Touch.
I'm overseas and will only be on site for a short period of time. Want to order spares so I can bring it back up.
Posted 30 September 2019 - 02:03 PM
The first thing I would check is the AC power supply voltage to the M1, and also the voltage on the back up battery.
AC power should read 16-19V. Battery should be around 13.8V
After that, I'd check for possible data bus problems.
Posted 30 September 2019 - 02:08 PM
Will do. I just replaced the batteries a couple of months ago, but it might be something on the bus. One of the keypads was on the brink...
Posted 30 September 2019 - 02:54 PM
ALARM - EXP MOD FAILURE (TB3) 'GREAT ROOM ENTRY' S: 1 A: 1 Z: 2 RL: SYS16 TX-ID:
140 Key: E333 OA: 1 OZ: 2
ALLOCATED - EXP MOD FAILURE (TB3) - Auto-Get
VIEWED - EXP MOD FAILURE (TB3) - Response [03:26]
Can you tell from this, which module failed?
The event log tells "expansion module trouble" and "expansion module restore", but triggers am alarm...
Posted 30 September 2019 - 09:41 PM
I'm not sure where in that data the expansion module address might be, if it's there at all.
How many expansion modules do you have? Are you using a DBH to connect them?
I would try and narrow things down by disconnecting them one at a time and then run the system and see if the problem goes away.
If it's just a loose connection that is causing the problem, removing and adding the modules might clear up the problem.
Posted 01 October 2019 - 08:06 AM
Edited by wuench, 01 October 2019 - 08:06 AM.
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