PC ACCESS "network" menu item greyed out

Hello.
 
I just installed Dealer PC ACCESS to try to access my HAI panel remotely and for some reason the "network" option in the menu in the PC ACCESS program is grayed out and won't allow me to select it.  
 
 
 
Does anyone have any ideas on how to "un-grey" the Network menu item?
 
Thank you.

1 - get the IP and keys of your panel via installer code with a keypad console.
 
2 - Do a new account file and put in the IP / keys to your OmniPro panel. 
 
3 - Once connected via the network you can
 
4 - download your configuration from the panel to PCA if you want.
 
or
 
Using PCA open a backup of your configuration if you have one.
 
or
 
1 - purchase or make a serial cable with a RJ11-12 at one end and a serial RS-232 at the other end
 
It is only three pins:  (google RJ11 and RS-232 pinouts for drawings)
 
RJ-11 ==> Pin # 1 = =  RS-232 ==> Pin #5
RJ-11 ==> Pin # 3 = =  RS-232 ==> Pin #3
RJ-11 ==> Pin # 4 = =  RS-232 ==> Pin #2
 
 
2 - connect PCA via a console serial connection - you do not need the IP or keys to connect via serial port.
 
3 - download your configuration 
 
4 - you will see the IP and keys in your configuration in PCA.

I think have 2 cases that make grey network menu:
 
1. You has chosen OmniLT controller when created account. You can create an other account anh choose right your ethernet enabled controller
 
2. PC access in connecting state  (in this case waiting for network timeout to edit network information)

Pete_C and LQtechnv, just wanted to thank you both very much.  Your posts were hugely helpful.  Thank you again.