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OmniPro II - unable to silence the alarm


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#1 deang

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Posted 11 September 2021 - 12:47 PM

Hi All, 

 

Wonder if anyone can offer any advice on how to troubleshoot an issue I'm having.

 

I have a Omnipro II, 4.0B firmware, with a Expansion Module. The issue I have is on several occasions when the alarm has been set off, for a genuine reason like a smoke detector or not being able to enter the disarm code quick enough, I'm then unable to silence the alarm!

 

I repeatedly enter the correct disarm code, which is accepted, but the sounders continue to deafen everyone. Eventually I have to disconnect the Omnipro II from the mains and the battery. The Wife acceptance factor has been downgraded.

 

Any help greatly appreciated.

 

All the best

Dean.



#2 pete_c

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Posted 11 September 2021 - 08:13 PM

Welcome to the Cocoontech Forum Dean.

 

Are you seeing any error codes on your consoles?  Are you using a sounder device?

 

It could be that one or more devices are drawing too much power.  



#3 LQtechvn

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Posted 13 September 2021 - 09:24 AM

to reset press & hold up key and 4



#4 LQtechvn

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Posted 13 September 2021 - 12:35 PM

And remember, alarm have time is 6 minutes at least before can turn off

Edited by LQtechvn, 13 September 2021 - 12:36 PM.





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