Another setback for Z-wave?

My original post:

Has the release of the 8 z-wave products that were supposed to come out
in april been pushed back? When so you guys expect to make them
available? What is the limitation that causes you not to be able to
manufature 3way switches? What e-mail address should i use for other Z-wave
Questions?
Thank you for your time

His reply

Dear Mr. Powell:

Intermatic's Home Automation line has been delayed for another 2
months. There is no limitation on manufacturing 3-way switches - they will
be in our second generation of products. You can contact me for any
questions that you have.

If I may ask, where did you get information on our program?

Art Noparstak
Marketing Manager
815-675-7164

Then i wrote
Which information would you be referring to? Almost
all of my knowledge about Intermatic from came from
either www.zen-sys.com or you web site catalog page 95
and 96 from www.intermatic.com

I also am a frequenter of www.HomeSeer.com and
www.cocoontech.com If you don't mind i would like to
make a suggestion. Z-wave is a hot topic all over
home automation forums. I am one of the biggest
followers of the z-wave technology. I check for new
NEWS articles every day at least 5 times a day. Many
people who have not yet changed over from x10 to
Z-wave have done so for a few small reasons and i
think that with a little bit of interaction with your
customers such as myself you could quickly persuade
allot of people to convert to Z-wave. The biggest
things that is preventing people from making the
change not having 3-way switches and not knowing when
they will be available.

If you company started interacting with it's users i
can almost guarantee you that your sales would raise
instantly. Here is a newly started discussion about
your product which includes a poll and feedback about
why people have not made the change yet.
http://www.cocoontech.com/index.php?showtopic=402

I myself try to persuade people to make the change
know that if there is a demand then companies like
yours will be able to make a larger variety of
products. One of the other devices everyone is waiting
for in the multi-location HVAC controller.

Please keep us informed on your progress we are all
waiting anxiously for your products. Please
participate in our discussions. Most of the people who
use your products and products like it are very
educated in both hardware and software capabilities
and simply by getting current user input and using it
your company to lead the Z-wave market.

Also check out the HomeSeer forum at
http://ubb.homeseer.com/eve/ubb.x?a=frm&s=...74&f=1416069104

I'm sure you know this but the HomeSeer board and
CocoonTech message boards make up a huge portion of
the Home Automation Users.

I can't stress enough how much it would benefit your
company to simply participate in our web communities.

And he replied

Dear Mr. Powell:

Thank you for your feedback. We have been in discussions with HomeSeer
for quite some time now.

We have every intention of designing our products based on what our
customers are looking for. Your information is invaluable to us.



Art Noparstak
Marketing Manager
815-675-7164

Then i wrote
In addtion to my reply, why was the line delayed?

He responded
We are still running into very minor technical issues and longer than
anticipated approval agency testing.

Let's not have any misinformation. Intermatic is dedicated to bringing
Z-Wave enabled products to the marketplace. We want to make sure that
each product is tested and retested to our rigorous standards. Quality
always holds a priority for us and, especially, with a new product
launch, we are willing to take a little more time to bring it to the
marketplace so there will be as few problems as possible.
 
Set backs are are part of Home Automation and have been from day one. If they come this year then it's still almost 15 years faster than comparable X10 hardware. I'm going to wait (I think).
 
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