I'm trying to get the GE DL900 software to work on a new computer that uses Windows XP. The modem I have is a Hayes 1200. I can make the computer recognize the modem but the software either tells me Com port error or initialization error. I had the same type modem working on a previous machine with Windows XP and DL900 as well as Ademco Compass Software. Is there anyone out there in alarm land that is familiar with integrating these pieces of equipment. One note is that at one time CADDX had me download a software program named TURBOCOM VIP and I can't seem to find it on my old system and I don't know if this might be the problem because its not on the new system. HELP!