maximusbraveheart
Member
I am still setting up my system. Need your help.
I programmed my entry gates and garage door as keypad reporting code 13, aux1 24hr, CID 150, and used Rules to send a msg. to my keypads since this is a non-alarm reporting code. Thus I did not even call in a test since it is a non-alarm event code. About 20 min. later the Fire Department rolls up saying they got several medical emergency alarms. About 5-10 min. later the monitoring service called me about a medical alarm and confirmed they got code 150-01 but said for sure that is MEDICAL. Later they said Medical is code "AA". Very confusing...
All I know is this acct. is set up as full data reporting on CID. Am I doing something wrong? Is medical CID 100?
2nd question. Advice on just using the UpLink as primary so the alarm is not
seizing the phone line frequently. That relay clicking in the main panel is annoying and seems to take forever.
Currently I have the UpLink and regular phone line BOTH as primary (Main phone just does alarms while all reporting boxes checked on the UpLink) . Is that a problem?
Can I just use the UpLink only or is that slower? Or not advised?
3rd: ElkPR keeps disconnecting on me frequently. If you test something (not
even an alarm event) with status window open it will quickly go offline.
Wondering if that is normal or if I have something wrong. The firmwares are all updated to the newest. Thanks!
I programmed my entry gates and garage door as keypad reporting code 13, aux1 24hr, CID 150, and used Rules to send a msg. to my keypads since this is a non-alarm reporting code. Thus I did not even call in a test since it is a non-alarm event code. About 20 min. later the Fire Department rolls up saying they got several medical emergency alarms. About 5-10 min. later the monitoring service called me about a medical alarm and confirmed they got code 150-01 but said for sure that is MEDICAL. Later they said Medical is code "AA". Very confusing...
All I know is this acct. is set up as full data reporting on CID. Am I doing something wrong? Is medical CID 100?
2nd question. Advice on just using the UpLink as primary so the alarm is not
seizing the phone line frequently. That relay clicking in the main panel is annoying and seems to take forever.
Currently I have the UpLink and regular phone line BOTH as primary (Main phone just does alarms while all reporting boxes checked on the UpLink) . Is that a problem?
Can I just use the UpLink only or is that slower? Or not advised?
3rd: ElkPR keeps disconnecting on me frequently. If you test something (not
even an alarm event) with status window open it will quickly go offline.
Wondering if that is normal or if I have something wrong. The firmwares are all updated to the newest. Thanks!