Elk-M1XEP web server and email problems


I have installed the Elk M1EXP in my M1 system. I am able to connect to the unit and make changes to alarm settings. When I try to try to access it thru the web browser (enter ip address) - It has me log in (user name and password) then the web page only partially loads - if I try a couple of times I might get the whole page to load ( alarm panel) but none of the buttons will do anything!! I have set all the global settings correct to the manual. Also I cannot get the email portion to work either using a rule?? Not sure but maybe the two issues are related to the same problem. Any help would greatly be appreciated!!!