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elk new keypad

tomtnt

Member
Anyone have the new elk keypad in stock and ready for shipping?

Of note - I've been extremely happy with Martin's Automated Outlet as evident by my 6 orders in the last 2 months - however, they did not have the new Keypad in stock yet still charged me the full amount of my order and shipping out the items that were in stock. I appreciate the shipment of the instock items rather than waiting - BUT, there was never an email to state that the keypad was out of stock. Plus, no store should charge for an item before shipping or if it's backordered.
 

Mike

Senior Member
tomtnt said:
Anyone have the new elk keypad in stock and ready for shipping?

Of note - I've been extremely happy with Martin's Automated Outlet as evident by my 6 orders in the last 2 months - however, they did not have the new Keypad in stock yet still charged me the full amount of my order and shipping out the items that were in stock. I appreciate the shipment of the instock items rather than waiting - BUT, there was never an email to state that the keypad was out of stock. Plus, no store should charge for an item before shipping or if it's backordered.
I ordered one from AO as well and it was out of stock, I did recieve an email noting that they would recieve them shortly and I think it said they would ship by the end of the month.

I assumed the charge was an oversight (since it was not in stock). I did not bother inquiring as it was expected in the next week. If it is a concern though, I am sure that they will work with you. I've been very pleased with AO in general, and even exception conditions were handled promptly and professionally.

EDIT: One thing to check (since I did get an email on this) is to check your spam filter to make sure it was not blocked. Mine came from Debby at automated outlet.
 

Spanky

Senior Member
ELK is fulfilling KP2 backorders now.

Sorry for the shipping delays. You guys are out buying the forecast!
 

Digger

Senior Member
Sorry for the shipping delays. You guys are out buying the forecast!


So the forecast is brighter and sunnier then anyone could have expected B)

We just had a similar issue with a new product. Interestingly enough it has a blue LCD as well. I think that the blue just reaches out to people and says "buy me". Our distributors begged for the blue and it took time for someone to listen on our end and now we are scratching our heads why we didnt do it long ago.
 
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