Well a SH Forum moderator made a mistake and cost them big time. They have agreed in writing to swap out my switches for me tomorrow.
I feel bad for the guy since they are probably pissed at him for trying to get me to give up with the methods he used. He went to far and deleted my postings and posted false postings and then said I made them. HE will remain nameless here but I kind of owe the guy a beer strange as it sounds.
Oh well in the end I will get my devices swapped (I think). The proof will be in FEDEX at the end of the week.
Dave:
1. Tom Fitzpatrick does not work for SH. He is a volunteer forum moderator to help remove spam postings. He is independent of SH and does not represent SH.
2. We will do whatever you want. Ryan actually called me today, I'm in Wisconsin this weekend, to make sure he was giving you what you wanted. We were both confused because you had sent quite a few emails with multiple proposals about how to handle this. I told him I thought you wanted a refund so that is what he offered you.
3. I'm sure we can swap them. But you will still need to send them back. Tell us how many relays you want, what color and we will trust that you will send your bad switches in and we will ship out your new relays.
OK?
Email us back to tell us how many relay switches you want (and what color) and we will ship them out ground shipping to you on Monday. Then ship us back your switches.
Thanks,
Laurie
-----Original Message
I feel bad for the guy since they are probably pissed at him for trying to get me to give up with the methods he used. He went to far and deleted my postings and posted false postings and then said I made them. HE will remain nameless here but I kind of owe the guy a beer strange as it sounds.
Oh well in the end I will get my devices swapped (I think). The proof will be in FEDEX at the end of the week.