Don, can you tell me more about how to connect the water sensor? The OnQ panel is the same in that you must have all zones with resistors or no zones with resistors. I thought I had understood from the instructions with the water sensor that it needed the resistor. I have the 2800.GeorgieC. Yes adding another power supply would be a good idea. You can add a GRI water sensor without using a resistor.
On the HAI its either all zones with resistors or no zones with resistors. I've installed many GRI water sensors. 2 and 4 wire ones.
The 2 wire ones (2800) are powered by the panel. The 4 wire ones (2600) can run off separate power.
Thank you, Don!Download from this link that Pete_C provided:
I was able to download update from PC Access today, but the link sent to me in email years ago no longer functions. Even with TLS 1.0, 1.1 Enabled. The protocol must be different for Update from within program vs using old Internet Explorer to download. I cannot reach homeauto.com any longer...cocoontech.com
Its in the last message on page 4.
Remember you must first get a copy of your systems current config in to your pc using your OnQ PC Access.
This is critical. I would print the config out or at least write down the most important stuff like:
Phone numbers and contract number for your monitoring service stored in the OmniLT
Zone names and types
Then replace the chip
Then use the new HAI/Leviton PC Access to manually enter the info.
Make sure you understand these steps and ask questions first.
Okay, I'm slowly getting there. I got all my settings down. Now, after installing the new chip, what's the next step? Do I need to connect with the serial port? I bought a usb-to-serial-port adapter but did not have success connecting with the board as it is. I noticed on the Novo Solutions page they recommend the ones made by Keyspan, do you think I need to invest in one of these? http://kb.homeauto.com/default.asp?id=428&SID=&Lang=1You are starting over completely. No harm in using the same one as before.
We are able to connect with the serial port on the old laptop which is Windows xp, then we tried putting the adapter on the newer laptop (Windows 7) which doesn't have a serial port to see if that would work. PC Access opened and seemed to be online but none of the settings would open, they were just grayed out. It was set on com port 1 and when that wasn't working, we tried different ones. There was no error message, it just didn't seem to be able to communicate. Is it possible that my old version of PC Access just didn't work with Windows 7?Georgie,
Did the System come up and give you a display on the keypad?
Are you running a different PC than you were before?
Your were connecting to the system before....
If you are on a newer PC without a serial port you do need the usb adapter.
What com port is assigned to the USB adapter?
You need to select that in PC Access under commuincation.
What error message do you get when you try to connect?
You need to get the "no controller data message" solved first. Most likely the eprom you installed is not happy. Please remove, make sure all legs of the chip are straight and carefully install it again. What part number is on the chip you installed?Well, having a bad time. Put in the new chip and just getting a 'no controller data' message. Can't connect via PC Access.