Hi,
Yes, our rates have gone up, and we are now more expensive than certain other services. Those particular services charge more for things like open/close reports, daily tests, etc., though, if they accept them at all. They also don't have anything like our online signal log, e-mail notifications, and especially Internet-based monitoring. Those are things that can be done with, say, Alarm.com or ADT, but at that point you're in a whole different price class, and probably looking at a new system, whereas NextAlarm works with any reasonably recent system. Basically, we feel the increase is justified.
We are very excited about the new $5 and free plans. We think it will really take off for people like you on this site, who are into tinkering with home automation, security, etc., and want to get more out of your security system for less (or nothing). Just to reiterate, the free plan is completely free for as long as you want to use it. Obviously we're hoping you'll like it enough to pay the $5, but if the free plan does it for you, that's fine too.
Dan
NextAlarm.com