OmniPro II - unable to silence the alarm

deang

New Member
Hi All, 
 
Wonder if anyone can offer any advice on how to troubleshoot an issue I'm having.
 
I have a Omnipro II, 4.0B firmware, with a Expansion Module. The issue I have is on several occasions when the alarm has been set off, for a genuine reason like a smoke detector or not being able to enter the disarm code quick enough, I'm then unable to silence the alarm!
 
I repeatedly enter the correct disarm code, which is accepted, but the sounders continue to deafen everyone. Eventually I have to disconnect the Omnipro II from the mains and the battery. The Wife acceptance factor has been downgraded.
 
Any help greatly appreciated.
 
All the best
Dean.
 
Welcome to the Cocoontech Forum Dean.
 
Are you seeing any error codes on your consoles?  Are you using a sounder device?
 
It could be that one or more devices are drawing too much power.  
 
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