After hiring and paying two different installers/programmers to set up an HAI system in my home, i am still struggling to get the system to work properly. Tired of paying, I have spent a hundred hours learning to use the software in order to attempt to get the system working properly myself. I have fixed most of the problems myself, but I have one nagging and persistent glitch to conquer still.
I am running PC Access version 3.17.0.843 and UPStart version 8.1 Build 79 for Windows 7 with an Omni Pro II system. The devices are all HAI UPB switches and controllers.
The problem I am having is with the links the last programmer set up in UPStart. Every one of the links has at least one (sometimes more) controller, preset, and indicator that says it is one thing, but shows up as something completely different when viewed under the ID tab in the edit device window. I believe this is causing the problems I am encountering when different scenes are activated by controllers or automation. No matter how many times I edit and correct these in the scene builder, they continually revert back to the incorrect ID entries i am seeing in the devices' edit window. I have to believe there is something in the setup that is triggering this to happen, but up to this point I have not been able to identify what it is.
I may be way off base here, but my suspicion is that this problem has something to do with the five 8 button house controllers, which are all programmed to toggle the same scene for each specific button, The programmer has stacked all five house controllers together in the same eight scenes (links 193 through 200) in UPStart. When I look at the reservation list under the Scene UPB link list in PC Access i see that links 193 through 200 are reserved for house controller number 1, buttons 1 through 8, then links 201 through 208 for house controller number 2, and so on.
My question about this is can all five controllers occupy the same eight reserved links (193 through 200) in PC Access when they are programmed to activate the same scene for each button, or do they have to be separated so that each controller and button are using a different reserved link?
Needless to say, I would greatly appreciate any light, no pun intended, anyone could shed on this matter.
I am running PC Access version 3.17.0.843 and UPStart version 8.1 Build 79 for Windows 7 with an Omni Pro II system. The devices are all HAI UPB switches and controllers.
The problem I am having is with the links the last programmer set up in UPStart. Every one of the links has at least one (sometimes more) controller, preset, and indicator that says it is one thing, but shows up as something completely different when viewed under the ID tab in the edit device window. I believe this is causing the problems I am encountering when different scenes are activated by controllers or automation. No matter how many times I edit and correct these in the scene builder, they continually revert back to the incorrect ID entries i am seeing in the devices' edit window. I have to believe there is something in the setup that is triggering this to happen, but up to this point I have not been able to identify what it is.
I may be way off base here, but my suspicion is that this problem has something to do with the five 8 button house controllers, which are all programmed to toggle the same scene for each specific button, The programmer has stacked all five house controllers together in the same eight scenes (links 193 through 200) in UPStart. When I look at the reservation list under the Scene UPB link list in PC Access i see that links 193 through 200 are reserved for house controller number 1, buttons 1 through 8, then links 201 through 208 for house controller number 2, and so on.
My question about this is can all five controllers occupy the same eight reserved links (193 through 200) in PC Access when they are programmed to activate the same scene for each button, or do they have to be separated so that each controller and button are using a different reserved link?
Needless to say, I would greatly appreciate any light, no pun intended, anyone could shed on this matter.