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Vivint - your thoughts

1prophead

New Member
I recently purchased a winter home with the Vivint home security/automation system installed. The phone control interface is good but I find supporting my system's installed components and integration of add on components to be challenging. Having 16 years experience with installing and programming Home Automation Systems (HAI) installations I am a bit frustrated with the procedure necessary to access the system add/edit device pages and dialogs.  Specifically to make a change you need to make a support call and listen to their music on hold for 20 minutes or more before the support professional answers and provides a time limited code to access the setup screens and dialogs.  I also am a bit annoyed with the abuse of my email id and text id by the Vivint company to push at me promotional spam to recommend the system to new customers.
 
 
  
 
 
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