• You've been granted Beta access to this site, allowing you to explore some of the new features while they're still under construction. More information can be found in the Beta forum.

Vivint - your thoughts


New Member
I recently purchased a winter home with the Vivint home security/automation system installed. The phone control interface is good but I find supporting my system's installed components and integration of add on components to be challenging. Having 16 years experience with installing and programming Home Automation Systems (HAI) installations I am a bit frustrated with the procedure necessary to access the system add/edit device pages and dialogs.  Specifically to make a change you need to make a support call and listen to their music on hold for 20 minutes or more before the support professional answers and provides a time limited code to access the setup screens and dialogs.  I also am a bit annoyed with the abuse of my email id and text id by the Vivint company to push at me promotional spam to recommend the system to new customers.