Have an HP laptop 15-bs168cl. Tried to keep it on Win10 but somehow MS pushed 11 to it. It worked fairly well for several months but now is a total slug. I did a little google and discovered the "reset" option which seemed ideal. Backed up stuff and did the reset keeping my files. It's still awful - took a bit over 30 minutes to boot. So my options seem to be either restore Win10 from the recovery partition or do a clean Win10 install. I have media so could easily (well none of this is really easy but relatively so...) do either. Have the product key and can reload everything. Just looking for some advice from people more familiar with all this. MS answer would be buy a new laptop but it's not used for any intense applications. I suppose a memory test and look at the drive would be a good thing.