The Demise of Snap-Link

tibbyriggs · Jan 10, 2014

My Snap-Link has stopped sending emails. The reply I got from HAI is

"Elizabeth, unfortunately most email providers now block the default port 25 and are now using TLS or SSL for security. The SnapLink will only use port 25 and can do simple SMTP only. We have no new email solutions at the present time."

Does anyone know of another program I can use in its place for email notifications?

Thank you
Elizabeth Riggs

az1324 · Jan 10, 2014

There is a thread here with some alternatives such smtp2go and others. There is also the possibility of using an SSL proxy tunnel documented in another thread. I think they are both posted re elk but applicable.

tibbyriggs · Jan 11, 2014

I cannot thank you enough. I am using smtp2go and it appears to work. I had no idea services like this existed and I am truly grateful that you informed me.

StarTrekDoors · Mar 31, 2014

Unfortunately this is another example of how Leviton HAI is slowing/stopping development of it's products. As old as Snap-Link is and as many SMTP providers for many years now have been migrating to encrypted communications (who wants someone to know the alarm system is down right??), I find it surprising that Leviton and/or HAI hadn't already been planning to upgrade Snap-Link to support common email service providers.

wuench · Mar 31, 2014

Elk is in the same boat. For being security companies neither seems to have a grasp on basic computer security concepts, like not sending usernames and passwords in the clear on the internet...

Desert_AIP · Mar 31, 2014

Feels like the Amiga back in the 80s.
Made huge technological advances out of the gate, then tapered off with no real development as others passed them by.

tmbrown97 · Mar 31, 2014

I just recently went through this - not because of my M1, but a relatively current HP Color LaserJet MFP. The Scan to Email feature only supports unauthenticated SMTP over port 25. I ended up setting up hMailServer on my HA machine to act as the relay which then forwards the messages to my Google Apps eMail domain. It didn't take long to set up at all and would help for any of those irritating items - just requires yet another machine in the house and a good UPS.

pete_c · Mar 31, 2014

Yup; liked the Amiga. Great little machine. Think I still have a Video Toaster around.

It was a first of its kind back then. I don't think I went past getting an Amiga 2000.

Main article: History of the Amiga

"The Amiga was so far ahead of its time that almost nobody—including Commodore's marketing department—could fully articulate what it was all about. Today, it's obvious the Amiga was the first multimedia computer, but in those days it was derided as a game machine because few people grasped the importance of advanced graphics, sound, and video. Nine years later, vendors are still struggling to make systems that work like 1985 Amigas.
— Byte Magazine, August 1994

Development of the Amiga began in 1982 with Jay Miner, developer of the Atari 800 chip set, as the principal hardware designer of Amiga Corporation. It was initially intended to be a next generation video game machine, but was redesigned as a general purpose computer after the North American video game crash of 1983.[4][5] A prototype of the full computer was shown to the public for the first time at the Summer Consumer Electronics Show in 1984.[6] In order to bring the design to market Commodore International bought Amiga Corporation and funded development. The first model was released in 1985 as simply "The Amiga from Commodore", later to be retroactively dubbed the Amiga 1000. The following year the Amiga product line was expanded with the introduction of two new models: the Amiga 2000 for high-end graphics and business use, and the Amiga 500 for home use. Commodore later released other Amiga models, both for low-end gaming use and high-end productivity use.

In 1994, Commodore filed for bankruptcy and its assets were purchased by Escom, a German PC manufacturer, who created the subsidiary company Amiga Technologies. They re-released the A1200 and A4000T, and introduced a new 68060 version of the A4000T. However, Escom in turn went bankrupt in 1997. The Amiga brand was then sold to another PC manufacturer, Gateway 2000, which had announced grand plans for it. However, in 2000, Gateway sold the Amiga brand without having released any products. The current owner of the trademark, Amiga, Inc, licensed the rights to sell hardware using the Amiga or AmigaOne brand to computer vendors Commodore USA, Eyetech Group, Ltd. and A-Eon Technology CVBA. Unofficial AmigaOne clones were developed by Italian hardware company, Acube.

http://en.wikipedia.org/wiki/Amiga

Yup had a Commodore computer in the early 80's; BBS in Chicago using it back then.

Personally I think that both Elk and Leviton/HAI are working on new stuff.

That said new automation stuff is coming out every week; or so it seems; making a different "automation" / "security" playing field.

ano · Mar 31, 2014

StarTrekDoors said:
Unfortunately this is another example of how Leviton HAI is slowing/stopping development of it's products. As old as Snap-Link is and as many SMTP providers for many years now have been migrating to encrypted communications (who wants someone to know the alarm system is down right??), I find it surprising that Leviton and/or HAI hadn't already been planning to upgrade Snap-Link to support common email service providers.

Since when is this surprising? Just about every software product they have ever released got very minor updates soon after release and then that was it. Many of they products continue to be sold long after they still functioned. They were selling a Windows Media Center add-in long after it still work with the latest version of Windows Media Center. Other Windows products they sold seemed like they were designed for the Windows version 2 or 3 previous versions ago. Hopefully Leviton can get that fixed, but the rate of new products has seemed to slow since the Leviton purchase.

wkearney99 · Mar 31, 2014

Another simple solution is to use something like a very inexpensive Raspberry Pi device to act as an e-mail proxy. Configure it with a simple linux distribution with e-mail services and let it do the re-sending of mail.

pete_c · Apr 1, 2014

Here I have been using STunnel now for years. You can also utilize it with other devices on the network making it a proxy of sorts.

Taking wkearney99's example of using a Raspberry Pi sitting on your network you can:

1 - Install STunnel

sudo apt-get install stunnel4 openssl -y

2 - Generate your own private key

cd /etc/stunnel/
sudo openssl genrsa -out server.key 4096
sudo openssl req -new -key server.key -out server.csr
sudo openssl x509 -req -days 365 -in server.csr -signkey server.key -out server.crt
sudo bash
cat server.key > server.pem && cat server.crt >> server.pem
chmod 400 /etc/stunnel/server.pem
exit
3 - enable stunnel

sudo nano /etc/default/stunnel4

ENABLED=1

4 - STunnel configuration on a Raspberry Pi

sudo nano /etc/stunnel/stunnel.conf

sslVersion = all
options = NO_SSLv2
cert = /etc/stunnel/server.pem
pid = /var/run/stunnel.pid
output = /var/log/stunnel

[openvpn]
client = no
accept=993
connect=34567

5 - Edit your openvpn file

sudo nano /usr/local/bin/firewall.sh

iptables -A INPUT -p tcp –dport 993 -j ACCEPT

6 - restart stunnel or reboot your Raspberry PI

sudo /etc/init.d/stunnel4 restart

7 - check your stunnel status

Code:

ps aux | grep ‘stunnel*’

wgrm19776 · May 17, 2014

I know this is an old(ish) post, but I found that they are now selling an email notification expansion board for the HAI/Leviton Omni series controllers. part # 20A30-1

The Demise of Snap-Link

tibbyriggs

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az1324

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tibbyriggs

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StarTrekDoors

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wuench

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ano

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