Have always connected directly. Another variable. The computer used that held RP account and access code crashed. I did back up the hardrive. However, the RP program as saved will not load and I cannot access the account. Cannot remember if I changed the factory default code or not. I tried the default and every possible combo of codes I would have used with no luck. When the cable is plugged into computer but not plugged into M1 port, the on screen notifications are identical. Windows 7 recognizes the cable is plugged in but will not identify the M1 plugged into it whether plugged in or not. And this fact has led me to believe that the M1 port is dead. It seems to reason that if the M1 is going to confirm that the access code is correct, it must complete connection to the control as that is where the info is stored. Again, plugged in or not, the dialog boxes give the exact same result. Control does not accept access code. Why would the RP software create this response if the cable were not connected to the control?