Recent content by rbarnes

I know its been a while, but a bit of an update on this to those still out there.   From last time, i also found that my mobile app was having issues connecting, so I followed this up with the app developer.   My setup is this, my home alarm is connected to the Adam network, my mobile is...

Ok, I have pretty much given up on this.   I have no idea why i cant log into this anymore. I can telnet my panel from work, i can log in via mobile but just can not from work for whatever reason.   I am looking at changing the work router to see if that may fix it, but i dont believe there is...

Have checked authority. I assume you mean Password and pin in mexp setting? Have downloaded shark, but not sure what I'm looking for as yet. Still playing. Yes I'm using RP software. Thanks for all your help thus far

Yes they are both on different ISPs. I'm not sure it's possible to ping an internal IP address from the outside world? I know I can connect to my work site from home for other purposes. Ie our work CCTV system. And yes, I have been able to connect to my alarm from work previously. I had it...

Another point after reading all your posts (many thanks). I am the owner of the work site, and have looked at all the router settings (that I know) and can't see any outgoing blocks. Hence my original question as to whether I needed to have any incoming ports open at my work site? Anyway, so...

Yes the same rule is logged. I also tried my pc tethered to my mobile (and not the office network) to check that the pc wasn't the issue. No problem connecting. So I am convinced it is the network, or possibly my work ISP.

Update. I have just checked my home router to check the forwarding etc and found that my office connection is getting to my router with the following entry   [Elk rule match] from xxx.xxx.xxx.xxx:59824 to xxx.xxx.xxx.xxx:2601 Wednesday, July 16,2014 15:26:38    So to me that appears that i am...

Thanks FlyingDiver, but i believe all outgoing ports are open by default??? I also thought this. My only question is does the port (which one?) need to be opened on the office router so the M1 can talk back to our office?

Hello,   Im hoping someone can assist me. I have an M1 installed at home for about a year and have RP software running on my home laptop on my internal network, as well as from my office via the internet. I also have Elk app running on my phone.   The other day i went to connect from work and...