2GIG Technologies has recalled the GSM module in their popular Go!Control Panel due to a risk of overheating, making the panel a fire/burn hazard. Dealers have already been contacted and have been asked to contact their customers so these parts can be swapped out for free. 2Gig Technologies has over 500,000 panels installed as of September 2011, and the recall covers panels sold between December 2010 and October 2011 in the US and Canada.
From the e-mail 2GIG sent out:
We are recalling these GSM Modules because of the potential failure of a voltage regulator integrated circuit located on the GSM Module board that could, upon a reset or power off/on cycle, allow an overvoltage condition causing tantalum capacitors located on the GSM Module board to overheat and fail. This in turn could result in heat, smoke or fire damage to the control panel and potentially to surrounding areas.
There have been 22 reports of the product overheating, so if you have one of these panels, I highly recommend you contact your dealer/installer if he hasn't contacted you already, and ask about this recall.
You can find the recall notice linked at the bottom of the 2GIG Technologies website.
Click here to view the article
From the e-mail 2GIG sent out:
We are recalling these GSM Modules because of the potential failure of a voltage regulator integrated circuit located on the GSM Module board that could, upon a reset or power off/on cycle, allow an overvoltage condition causing tantalum capacitors located on the GSM Module board to overheat and fail. This in turn could result in heat, smoke or fire damage to the control panel and potentially to surrounding areas.
There have been 22 reports of the product overheating, so if you have one of these panels, I highly recommend you contact your dealer/installer if he hasn't contacted you already, and ask about this recall.
You can find the recall notice linked at the bottom of the 2GIG Technologies website.
Click here to view the article
