Greetings,
The long power outages in California have exposed an interesting problem with the battery backup on the M1 Gold.
I have two 18Ah batteries as a backup for the alarm panel. One attached to the M1 Gold Panel the other charged by a supervised charger board to power accessories. These accessories include the cable modem/router (Netgear C6900), which is supplied by the same 12V.
Three times in a row now, after the multi-day outages, the modem resets itself to factory, thereby cutting off communication (no ddns, no ports for M1 Gold Access, No wifi for Nest).
I noticed that after a day or so without power, after the batteries reach low level and are turned off by the supervisors, the modem periodically had it's lights flare up, as if it was trying to start up. Just a few seconds at a time, maybe every half hour. I'm guessing the supervisors detect an increasing voltage (room temperature variations?) and try to turn the battery back on. Of course the load brings the voltage right back below threshold and it gets turned off again. I surmise that this power oscillation resets the modem to factory settings.
I have since made a backup copy of the router settings, so I don't have to reconfigure it from scratch every time, but I have to be on site to restore it. I live 9hrs flight time away from this site.
The M1 Gold can turn on the power to the PC, so as to remote in via TeamViewer but since I cannot reach it remotely, that doesn't do me any good. Current solution is to ask a neighbor to turn on the PC...
Any ideas on how to prevent this factory reset?
Cheers.
The long power outages in California have exposed an interesting problem with the battery backup on the M1 Gold.
I have two 18Ah batteries as a backup for the alarm panel. One attached to the M1 Gold Panel the other charged by a supervised charger board to power accessories. These accessories include the cable modem/router (Netgear C6900), which is supplied by the same 12V.
Three times in a row now, after the multi-day outages, the modem resets itself to factory, thereby cutting off communication (no ddns, no ports for M1 Gold Access, No wifi for Nest).
I noticed that after a day or so without power, after the batteries reach low level and are turned off by the supervisors, the modem periodically had it's lights flare up, as if it was trying to start up. Just a few seconds at a time, maybe every half hour. I'm guessing the supervisors detect an increasing voltage (room temperature variations?) and try to turn the battery back on. Of course the load brings the voltage right back below threshold and it gets turned off again. I surmise that this power oscillation resets the modem to factory settings.
I have since made a backup copy of the router settings, so I don't have to reconfigure it from scratch every time, but I have to be on site to restore it. I live 9hrs flight time away from this site.
The M1 Gold can turn on the power to the PC, so as to remote in via TeamViewer but since I cannot reach it remotely, that doesn't do me any good. Current solution is to ask a neighbor to turn on the PC...
Any ideas on how to prevent this factory reset?
Cheers.