DLS 5 issue, new equipment

[Spacecoastbill]

Im trying to understand where the incompatibility issue is.

The Board is a PC1864 Ver 4.72
The communicator is a TL260R Ver 3.05
DLS5 software is Ver 1.74

I keep getting this error message

 

[electron]

hey Spacecoastbill, welcome to CocoonTech!

I'm not too familiar with the DSC platform, but looking at the manual, I'm wondering if you went through the initial programming steps as shown here, especially page 9. Apologies if you did, just wanted to make sure.

 

[Spacecoastbill]

hey Spacecoastbill, welcome to CocoonTech!

I'm not too familiar with the DSC platform, but looking at the manual, I'm wondering if you went through the initial programming steps as shown here, especially page 9. Apologies if you did, just wanted to make sure.

actually the problem was figured out by DSC. The 1864 ver 4.72 is an international version. The NA version is 4.6.

 

[electron]

I actually found some posts indicating that this may be an international version issue, however, I was focusing on the TL260R. Thanks for the update, much appreciated!