Recent content by chase314

Hello,    I just wanted to give a quick update- I followed  the recommended steps and I'm 85% of the way there! I followed the steps you recommended and the new control is in place and most systems seem to be online. One of my zone expanders does not seem to be working (the LED on that card is...

Very interesting, you make a good point about the serial number. I can see on the Account Details tab that there is an entry for that...but I might run into issues with the versioning being mismatched, I think you had a good idea about importing the settings on a new account.  There is a local...

  Mike, Apologies for my delayed response. Thanks for your advice...  I've never configured/set up a XEP before, but there already is one in place and plugged into the original/old board.  A couple of quick questions:   Why I set up a new account usingELKRP2? Is that "new account" to represent...

Hello All,   I recently posted a topic on this forum where I reached out about some issues I was having with my Elk M1 system and it's power system (long story short, I fried the AC power circuit on my Elk M1 Main board). I have a replacement Elk M1 Controller and would like to swap out the two...

  Ral,   Thank you for the questions/information. Apologies for my delayed response, being a new forum member means I can only post once per today.  You are correct, I was referring to transformers when I said PSU.  Unfortunately, I am pretty sure I know what caused the issue. I recently bought...

Hello, New forum member hoping to get some guidance. I came home tonight and my keypad indicated AC failure and low battery. Opening the cabinet I see that the light on the power supply was off and the system was on battery backup. I switched the board off and the light on the PSU came back...