Right now we log the lost comms, and the dealer gets it on a report either daily, weekly or monthly, it's up to them. There's no reason we couldnt make a call out to the premise, or email/sms a message out to the dealer or end user. It all comes down to what the end user and their dealer request.
I haven't really looked into the rate of comms failures from the IP panels. Automation will log most of these, and alert the dealer about it in an automated report, so its effect on call center operations is minimal.
We currently use the 685 receiver in conjunction with the 7810iR, although...
I work for a central station which is capable of receiving signals from the M1. What they forgot to mention is that the central station must have an OH2000 receiver AND the GE Caddx IP card for it.
Our central station can also receive IP signalling from Alarmnet, Uplink, DMP, and we will...
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