OK, so I downloaded the eKeypad M1 for my iPad and configured the connection settings. I actually got in right away avoiding the "Use Failover" option (I'm offsite). I then configured the failover with the internal IP and secure port, and spit out the error we were seeing before. I then...
Hi Mike, and thank you for the information.
First off, I would like to check the XEP firmware, is that visible somewhere in the ElkRP2 client?
Also, the strange thing is is that i have used the Android app and the iOS on 2 different devices with still no luck. I think I am going to download...
Hello All,
I have a customer with an Elk M1G with the Elk XEP unit. I have forwarded TCP port 2601 through the firewall. I've tested with canyouseeme.org and the port is open. I can also prove the remote access is working as I can remote into the unit using ElkRP software from outside the...
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