Recent content by SmartLabsMike

Although I will not deny the product I can say that our stance is to not comment on new products before they are available for sale on the web.

Call tech and have them send out a new one. 800-762-7846

I never received a response, phone call or email.

Randy – thanks for the feedback on the range. Good to hear.

Here we go again… :D It sounds as though we are confusing INSTEON technology with INSTEON-enabled products. The technology is dual-mesh; this means it is both powerline and RF. The products can be any flavor of the technology: 1. RF only 2. Powerline only 3. Dual - RF and powerline Hope...

FYI - software team is pushing the SocketLinc update live this afternoon.

Hi BLH- I spoke with the software team yesterday and posted this on techmall.com. They will push out an update to HouseLinc in the next few days. Hope this helps.

As a special thanks to forum users smarthome.com is giving 10% off purchases on SmartLabs Design products. Use code EFORUMR10 Hurry - the code expires 3/7/07 ;) edit: SmartLabs Design products only.

Did you try posting these questions on the simplehomenet forum? I know his team is responsive.

Tech support is instructed to capture as much information about SmartLabs Design products before returning them as possible. It may seem like a hassle but in the end it helps us improve our products. The more information our users can provide the better. All comments appreciated

Karen - I still have not heard from you?

Karen - It has been a few days and I have not heard from you. Have you contacted anyone at SmartLabs regarding this issue? I sent you a PM with my contact infomation.

It will ship with a PLM.

Hi Karen, I sent you a private message with my contact information. Please call me, as our team would like to investigate. For my clarification you had a 1132B with a V572A All housecode RF transceiver plugged into the bottom of the 1132B via the interface cable.

Very promising product. SimpleHomeNet has done a good job and from what I am told more products are on the horizon from them.