Recent content by tfitzpatri8

There's an entire forum devoted to Insteon support on the Smarthome user-to-user forums. See smarthome.com/forum

Getting a dual-band device on both halves of your electric service where they can talk with each other should be your first priority. Power comes from your utility on two different 'legs' of 120 volts---about half of your outlets and fixtures are supplied by one leg, about half by the other...

It's normally overlooking something simple, like forgetting to turn a device on before linking it as a responder, that throws people. Come on over to the Smarthome user-to-user forum (navigate to Smarthome's main page, click Help, then Community Forum) or call Smarthome's dedicated Insteon Gold...

To get a better picture, you have to go to the BBB site. If you go to the LA branch of the better business bureau site, and search for smarthome.com (Dan, can you post a direct link to the company profile page?) you can pull up the complete history. Looks like that rating is based on 2 issues...

HAL runs things here.

A noise filter is a relatively inexpensive way to isolate a problem and keep a noise-spewing appliance from drowning out legitimate communications being transmitted over a shared power line, but one certainly won't fix issues unrelated to noise or signal absorption. Before investing in a...