Are you sure you have power on the 5625-W? It really passes the End User Test?
From the installation instructions:
End-User Test
Simply hand clap within 3' (1m) of the sensor and the LED will
flash quickly indicating the sensor is powered and functioning
properly.
Honestly, I think you have a problem with power on the 5625-W and the 5620-W. Why is it so difficult getting you to check it?
Hi Sorry, I am not running power to them. The instructions do not show that power is a requirement. I would like to run them on a normally closed setup.
Does that help?
HUH?? The datasheet and instruction manual both indicate the power requirement... How do you expect the unit to function with no power????