UPB switches won't turn off from ELK

ph0n33z

Active Member
Alright,

I have an Elk M1 that is controlling about 20 UPB switches. Up until about 3 weeks ago, everything was working just fine. Now, however, I have some outdoor lights that are not turning off when scheduled. At 10pm they are supposed to turn off, but they are staying on. Even when I select "test" in ElkRP it doesn't turn off. Only after about 4 or 5 attempts will it actually turn off.

Any ideas?
 
Also, on another topic, I can't seem to login to the XEP web interface. No matter what password I put it, it tells me it is an invalid code.
 
Could be an issue of line noise blocking the transmission. I've had UPB since they first came out and I was always amazed that they worked so well where my old X10 just completely failed. However, when I got a Panasonic plasma TV, I found that it disrupted communication on several circuits. After installing a noise filter on the TV, all was back to normal.

Have you installed anything new in the house that may be on during that time period? (fans, TV's, computers ??)
 
Have you replaced any bulbs lately, especially with CFLs?
I have mostly CFLs, and they work with no problems.
But I changed out one in my hall and lost comms with half of my upstairs when it was turned on.

If no new bulbs, have you noticed any flickering? Especially in the affected fixtures.
 
Hey Corey - very first thought - you were recently talking about getting a new UPS for the elevator - did you do that? UPS's are notoriously hell on powerlines (I had an APC cause a lot of issues for me too).

Next - I'm not sure what you're doing for upstart for configuration vs. for the elk - if you have two PIM's - where they're located, etc; but I had an issue where I could get adequate signal anywhere else, but when I plugged the PIM into the wiring closet, I lost signal on one phase of the house, despite multiple phase couplers. Turned out to be a noisy DirecTV transformer that also lived in that closet polluting that circuit.

You need to get into Upstart and do a communications test - from the same circuit where the Elk is hooked in - either with the same PIM or with another plugged into the same exact location - then see if you're getting noise, and what signal levels you're getting. So much as a 2 and you'll be fine most of the time - but it's nice to get at least a 7+.

If you're losing signal, first look for UPS's and anything new to the house in the last month - and start unplugging them then testing again.

It's a pain to do the isolation test... in fact when I was doing mine, no matter what I isolated I wasn't getting a change; I even swapped breakers across phases and only made things worse. It was after I gave up for the day and decided to clean up a few wires (and add another power strip which had audio grade filters in it, which effectively isolated the cause of my noise) that I fixed my problem without even realizing it. I went from not seeing my 2nd phase much to having 13's and up.

Last - what switches are you using? Gen I or II? Do you have a phase coupler (if so, which one)?
 
Thanks for the suggestions guys. I am going to do some testing and get back to you.

Well, it looks like there is 0 noise throughout the house. I tested from the same spot that it is hooked up to the ELK. So I have no idea what it could be....
 
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