Try the 1111 for installer code. If that doesn't work, ask your realtor to ask their realtor for the code. Your shouldn't have to send your panel back to the factory for that. Its like getting the keys to your house. It is probably written somewhere, the trick is to find it.snevetssirk said:Thank you for replying. You said above, I believe, that I need an installer password to enter programing on that device. If I misunderstood I will buy one immediately. If I need an installer password then buying one doesn't seem like it will help.