Just to be clear here, the RMDesigner allows you to customize the newer Elk RMS software, not the older Elk RM software, correct? There seems to be some confusion.
Hope this clears up the confusion. RMDesigner allows customization of the ElkRM version 2.0.2 and higher. ElkRM stands for Elk Remote Management Software, aka RMS. Effective with the "new" look a few months ago Elk started referring to it as RMS to distinguish the different look. But the ordering part number is still ElkRM. Anyway, RMDesigner cannot customize the older versions. If you want to use the RMDesigner you first need to update your ElkRM to version 2.0.2.
Dan, perhaps the title of this thread should be reworded.