Elk XEP and Java Version Issue

[DotNetDog]

I have two computer that each have a different version of Java. One can access the Elk Web access via the EXP while the newer one cannot.

Computer A - Java version 1.5.0_02
Computer B - Java version 1.6.0_32

Computer A works fine. Computer B loads the Elk Web Java control but never becomes ready. That is, the UI never loads the configuration.

Has anyone experienced this problem?

 

[video321]

Are you sure it's a java issue and not a browser security setting that's causing it?
I can hit it with 1.6.0.31

 

[treo650]

Same thing happened to me on two xp boxes..

It will load, but always have an hour glass and not ready.

What I did was reinstall java, and changed the default java installation folder to a different folder.

Installed and it began to work after the new install

 

[DotNetDog]

Video321 - Both computer are running the same version of IE. I have the site (IP address) in the same "zone" in IE. I don't think that's the problem.

treo650 - Well, it's interesting that someone else encountered the same issue. I'll try the re-install with a different install directory and see what happens.

Thanks guys! I'll try the reinstall this evening.

 

[tmbrown97]

Sun Java has always been horribly flaky and unreliable; had they not shut down Microsoft's JavaVM, I'd still take that any day - it at least worked reliably!

 

[wuench]

I would clear the Java cache and compare your Java securtiy settings on both PC's under Control Panel and your IE security settings on both PC's. I believe the Elk java module is not signed properly. I use the same version of Java, tested yesterday, and have no issues but that was on Win7.

 

[Del91574]

I've use it on XP, Vista, W7 and Win Server machines with no issues, but I did go through the step of uninstall/reinstall before, also had the browser kick back the app as incompatible/prior version, but was able to run in compatibility mode.