charliebarns
Active Member
I'm having an issue with one of my RC2000s. I rarely adjust the RC2000 settings from Snaplink or PC Access but in being away for the past month I did attempt to adjust my thermostats via software. One of my RC2000s responds as expected. However, the second RC2000 shows the temperature change and then within seconds defaults back to the previous setting (HOLD is not on). This occurs whether I try to adjust temperature, change from HEAT to COOL/OFF - 99 percent of the time it defaults back to its previous setting within a few seconds (next poll I presume). I have managed to get it to accept the settings once but I can't determine anything different that I did that time. It works fine using the thermostat manually - just not through any software control. Do I have a bad RC2000? Possible firmware issue?
thanks
CB
thanks
CB