charliebarns said:
I don't think applying less Power would damage it.
charliebarns - You are incorrect in your unfounded assumption. Applying less "voltage" can indeed damage electronics, which is why most manufacturers, including Leviton, specify that you use an AC power supply of very specific voltage, not a range of voltages, not less, not more, but specifically 24V.
It is still likely you damaged the device no matter your feelings and sad you would pawn off your mistake to the retailer who had nothing to do with your not following the manufacturer's requirements and even if the "new" product was used, damaging a used product then returning it is still not very ethical. You should have contacted the etailer/retailer immediately and requested a replacement, returning exactly what you received without attempting to damage it by using the wrong power supply.
3.1.1
Reliability factors
a) Electric load (overload)
The operation conditions, such as voltage, electric current and electric power, and the combination of these
operation conditions with the ambient conditions (device use conditions) greatly affect the life of semiconductor
devices.
The electric power may cause a rise of the junction temperature, and the rise of the junction temperature
may raise the failure rate. So, the electric current should be lowered as far as possible.
The voltage has the same effect as the electric power, as described above. In addition, the voltage may affect
the operation of the characteristic compensation circuit. For this reason, if the voltage is low
compared with the recommended operation voltage, failures may occur during operation. It is also necessary
to carefully handle the surge current that flows when the switch is turned on or off and the surge voltage of
inductive (L) load so that they do not exceed the maximum rated values.