Early this morning the alarm panels start to beep. This has happened 5 times in the past 4 months. The alarm is never armed (is in a ready to arm state) and mostly in the middle of the night so that we panic, jump out of bed and type in the alarm code thinking it needs to be disarmed. This actually starts the arming process, so we type in the code again and disarm.
In case you are wondering, we have not started to arm the alarm yet - getting my wife used to the idea of an alarm is taking longer than I expected and this random event makes it harder for her to want to use it.
The alarm log never shows any information besides the arm and disarm pair that we do when it starts to beep. There are no events for long periods of time prior to the beeping. There may some message on the panel when the beeps are occurring, but in the rush to disarm it we have not taken the time to read it.
There are no faults showing anywhere.
Is there a listing or information as to what the beeps mean? I could not find any form of detailed logging that might show all activity that occurred prior to the events. The beeps are not even, but from what my wife said were 2 beeps, short pause, 2 beeps short pause.........
I do have the ISY hooked up to the ELK and the ISY log does not show any additional information. At one point I tried leaving the ISY console up in detailed mode to show all ELK Activity, but the event was to random and sparse to capture. In case you are wondering if the ISY could be affecting it, the first 2 times this occurred were prior to when I connected the ISY. I even tried setting some programs in the ISY to execute on ELK alarm type events so that I could capture information in the logs, but these programs have never gotten hit.
Any clues would be great - could this be an internal hardware fault or software issue in the ELK itself?
Thanks
In case you are wondering, we have not started to arm the alarm yet - getting my wife used to the idea of an alarm is taking longer than I expected and this random event makes it harder for her to want to use it.
The alarm log never shows any information besides the arm and disarm pair that we do when it starts to beep. There are no events for long periods of time prior to the beeping. There may some message on the panel when the beeps are occurring, but in the rush to disarm it we have not taken the time to read it.
There are no faults showing anywhere.
Is there a listing or information as to what the beeps mean? I could not find any form of detailed logging that might show all activity that occurred prior to the events. The beeps are not even, but from what my wife said were 2 beeps, short pause, 2 beeps short pause.........
I do have the ISY hooked up to the ELK and the ISY log does not show any additional information. At one point I tried leaving the ISY console up in detailed mode to show all ELK Activity, but the event was to random and sparse to capture. In case you are wondering if the ISY could be affecting it, the first 2 times this occurred were prior to when I connected the ISY. I even tried setting some programs in the ISY to execute on ELK alarm type events so that I could capture information in the logs, but these programs have never gotten hit.
Any clues would be great - could this be an internal hardware fault or software issue in the ELK itself?
Thanks