I had installed Snap-Link on my Michigan PC and it was working fine when we left for the winter. Pete C had helped me set it up for messaging and all was correct.
Today in Florida I installed Snap-Link and I can connect as normal to Michigan... Status, Security, Temperature etc, etc all display correctly, but when I click <Control> , all units have "On" status, and I know from my Ring cameras that they are NOT "On". And if I select a unit, the command window doesn't function...the heading show the unit as "On", and if I click <Off>, nothing changes. Any thoughts...?
Also, I left my copy of Dealer PC Access in Michigan. I had saved a download address (https://www.HomeAuto.com/Downloads/Updates/PCA3/?Variant=PCA3D_EN&Serial=4VFB849R7RFYJ42KZ2UP&File=Setup_HAI_Dealer_PC_Access_3.0.0.exe) but the software i no longer there. Is there another way to get a copy?
Thanks very much
Today in Florida I installed Snap-Link and I can connect as normal to Michigan... Status, Security, Temperature etc, etc all display correctly, but when I click <Control> , all units have "On" status, and I know from my Ring cameras that they are NOT "On". And if I select a unit, the command window doesn't function...the heading show the unit as "On", and if I click <Off>, nothing changes. Any thoughts...?
Also, I left my copy of Dealer PC Access in Michigan. I had saved a download address (https://www.HomeAuto.com/Downloads/Updates/PCA3/?Variant=PCA3D_EN&Serial=4VFB849R7RFYJ42KZ2UP&File=Setup_HAI_Dealer_PC_Access_3.0.0.exe) but the software i no longer there. Is there another way to get a copy?
Thanks very much