Recent content by fosterctan

hipertec, is your security system is also an HAI? If there are no issues with the devices on the system, I believe you should be able to use. If you do have a have a Omni panel, then you may not need the Upstart software from PCS found here, upstart download. If you don't have an Omni, or are...

Hi Briantho, have you already contacted HAI and been told they would not repair? I was told by support that they planned to continue repairs on boards, for awhile anyways. I dont recall a date but, maybe we have reached the invitable end. Regards. 

What a pain! I've got nearly twenty years of selling, installing and servicing the Omni Systems and its really iunfortunate when I have to tell new clients buying and exisitng system they have to switch it out. We mainly stuck to using the Omni panels to control everything, the Snaplink Mobile...

I have owned and operated my Residential Systems Integrator firm since 1999.

I am looking into whether there is a way to install Snaplink on a TV. It would seem that an Android having Google Play may allow for I am, however, uncertain and thought to post the question here while I research further.    Thanks, CW>

Issue is resolved.  TX, fosterctan

Depends, if you have on board flash or a Chip. There are (4) chip slots near the middle of the board, (2) on the right and (2) on the left with a little bit of seperation between the two sets. If, you have no chips on the left 2 then you are likely good to run the firmware update for your panel...

 I noticed that you listed your controller as a "OmniPro II Controller 3.6A ". If that is correct you will need to have the recommended 3.13 or higher version.  fosterctan.

Sorry DeputyDawg, I went back over your first message and realized you need to upgrade the firmware of your controller. Taken from PDF manual: 7. Ensure that the automation controller is running firmware Version 3.13 or later.   

Hello Cocooners, I think I am caught between Speakercraft and HAI Tech Support, I can not get the SNAP link or PC Access3  Commands to work. I have 40 ft cat 5 terminated on RJ11 straight through from Omni Pro II to RSA 1.0 with serial to DB9 (21A05-1) at MZC. Out of RSA 1.0 on Port to Port on...

Dear DeputyDawg, everything you have mentioned here sounds correct except for not seeing the "Email Board". Make sure you are selecting on "Serial" beneath the "Expansion". Another way to accomplish is, at the keypad under menu>installer>expansion>serial 2 function. Let me know if that works for...

Anyone know of someone who may be repairing rc-80 thermostats from HAI? Thank you, CW.