Recent content by Terryben

Well, I honestly don't have a lot of experience with the PIMs. I use them for basic lighting control with an OMNI Pro II. I have about 5 different sites running PIMs with about 20 light switches per site. I really don't like how the lighting shows up on the Touchpanels. Again though, that...

I performed the procedure from my touch screen to reset my pim. There are no identifiable markings on the PIM telling me what the revision is other than a model number (36a00-1) and another number on a sticker (t4007). This installation is about two years old. We will be monitoring. Terry

thanks for the quick response Pete. As noted in my post, I did get the unit and all the connected lights to function again just by performing the simple reset procedure as outlined in the HAI knowledge base article 480. what I want to know is what would cause the issue in the first place so...

So, My first time on these forums, and I must say I am very happy to see them. well done. Here is the issue: No lights at the location work. although all lights use to work great. Started searching the HAI knowledge base and low and behold I come across the exact symptom with this article...