Any reason M1XEP would go hinky?

[Spanky]

I was reminded by the M1XEP Guru that additional ports are needed to be open for Java webpage to work.

You also need port 26 and port 80 open on your router and modem for the Java webpage to properly work.

So open ports 2601, 26, and 80. Normally port 80 is already open.

 

[lugnut]

I was reminded by the M1XEP Guru that additional ports are needed to be open for Java webpage to work.

You also need port 26 and port 80 open on your router and modem for the Java webpage to properly work.

So open ports 2601, 26, and 80. Normally port 80 is already open.

Sorry, I should have been more complete. Yes, ports 2601, 80, and 26 are explicitly forwarded in my router setup. Still no worky.

Any other ideas for things to do or check? Home automation and security is kind of...well...lame, if I can only control things directly from home. This is an important feature for me, and I'm willing to do/try whatever it takes to get it figured out and working remotely from a PC.

I'm not sure what you mean by opening the ports on the modem. As far as I know, the modem has no port constraints. I have VDSL, with the modem integrated into the gateway/ set-top-box (since I also receive TV service from my phone company via VDSL).

Circling back to my question about secure password communications, is it correct or not correct that the port 2601 communications are happening correctly, based on the fact that I get the password entry screen and enter my username and password without any error indication? I'm just trying to eliminate port transparency as an issue.

 

[Spanky]

I have a cable modem/router that connects to my main router. Both devices must have the ports open to communicate from the outside to the M1.


Can ELKRP using port 2601 communicate with the M1 from the outside now?

 

[lugnut]

I have a cable modem/router that connects to my main router. Both devices must have the ports open to communicate from the outside to the M1.


Can ELKRP using port 2601 communicate with the M1 from the outside now?

I'm not sure how to tell if you are responding to my post, so if not, my apologies.

I don't have any convenient way to use RP from the "outside world" but I could probably temporarily install it on my work laptop if that might provide some troubleshooting info.

The problem I'm having has to do with trying to access the M1 from work, via my laptop. In some cases "from work" will mean one of many worldwide company facilities, and in other cases it will be via VPN at some outside location. The virtual keypad app doesn't work in either of those cases. It lets me log in but does nothing after that, which is the point port 2601 comes in to the picture, followed by entering the M1 access code which is encrypted.

I did have someone in another state access my M1 via the virtual keypad, from their home computer, so the basic settings are all correct.

ELK tech support suggested I contact IT at work, and they insist there is no static port blocking on any company-operated equipment. I tend to believe them since, as the IT person told me, there isn't a productive way to do static port blocking for a 100,000 person worldwide company, where there are thousands of different ways people need to use the network on any given day, including various labs doing network-related experiments.

They (IT) do dynamic port blocking if the traffic analyzers sense some kind of threat from the traffic to/from company equipment, and if that is what's preventing me from using the VK, there is nothing I can do about it, and really nothing IT can do about it. The giant scale of the company network makes it impractical for them to do a global change just for my little application that I guess appears like a threatening application to the traffic analyzers. At this point, that's about all I can conclude is going on. IT doesn't have any problem with what I'm trying to do.

This is a real bummer because the main reason I put this new system in was to be able to access the system from various work locations using my laptop.

 

[lugnut]

On a related note, is there a client application I can install on my laptop, devoid of all Java, with the same functionality as the Virtual Keypad? I vaguely remember a post mentioning that once, and maybe that would solve my problems listed in the previous post.

Option 2 (which I haven't ruled out yet) is to buy one of those pricey "smart phones" and a wireless data service, and run the virtual keypad from that.

 

[Photon]

What Lugnut said. I don't need it to look pretty; I just need to remotely control and monitor the system over the Internet without Java.

Having studied several systems over the last year, I finally decided on the Elk M1G. If I can't access it over the Internet without Java, I may have to begin the decision process again.

 

[asteinmetz]

My m1exp is hinky from the get-go. I cannot get it to connect to the panel using the TS07, the demo mode ELKRM from the PC, elkrm-setup or the VK. What should I do?

Starting point: Make sure RS232 cable is firmly seated at both ends. Reboot M1, reboot elkm1exp. Reenroll bus modules. Default config using secure port 2601.

Here are the symptoms:

I CAN connect to the M1EXP using elkRP and send programming to the panel.

The web server of the m1exp will serve up VK page but no "lights" are lit and the windows hourglass is forever on the page.

If I try to "CONNECT" from the settings screen of elkRM,v 1.2.12 either via the PC or the TS07 I see the screen in elkRM that says "Connection lost, trying again in xx seconds" and will never succeed.

Furthermore, ElkRP gets kicked off as soon as I try to connect with elkRM. Attempts to "FIND" the M1EXP thereafter show it sporadically, like a ghost ship in the mist.

RM_Setup "Could not connect" to the M1EXP.

This is maddening! Thanks for any ideas.

-- Art

 

[Spanky]

If using the TS07 Touchscreen, you will need to enable port 2101 unsecured port. The TS07 does not support the encrypted port 2601.

If the find command in ELKRP is sporatically finding the M1XEP, my first guess is a network problem.

Connect to the M1XEP with a crossover cable from your PC and see if it connects. If so, look at the network.

 

[asteinmetz]

Switched to port 2101 and success! Well, that was easy. I thought I tried that but, oh well. Thanks!

If using the TS07 Touchscreen, you will need to enable port 2101 unsecured port. The TS07 does not support the encrypted port 2601.

If the find command in ELKRP is sporatically finding the M1XEP, my first guess is a network problem.

Connect to the M1XEP with a crossover cable from your PC and see if it connects. If so, look at the network.