Best Security Monitoring Service
- Thread starter dlewis
- Start date
briankelly63
Active Member
NextAlarm... customer service (reach a person) and their website which allows you to go into testmode, review logs, set zone definitions,send alert emails, voicemails etc etc... they seem to be way ahead of others... they also do IP communications
I've looked at them. Do they also support audio voice alarm capabilities? Meaning, you can talk to the dispatcher.
Sandpiper
Active Member
In the industry, that is called two-way voice. I just asked Nextalarm that question and the response as of yesterday was " NO, they do not support two-way voice at this time".
I just started central station monitoring last month. I have VOIP for my phone service. If I went with phone monitoring or IP monitoring, either way it's over the cable internet line. One cut of the coax and monitoring is gone. So I decided to go with cellular monitoring through my local alarm company. In tests, and two accidental triggers, I've been very impressed. Our phone rang within 15 seconds of the trigger to see if everything was okay.
It cost more for the monitoring and I had to install the unit, but I'm very happy with how well it works.
Kevin
It cost more for the monitoring and I had to install the unit, but I'm very happy with how well it works.
Kevin
I also use VOIP phone service, which is why I was looking at NextAlarm... However, you make a good point. If my cable were to go out, then I lose phone/central monitoring. I was thinking about doing a combination of IP monitoring and having cellular as a backup. This might be more expensive though... Thoughts?
The more monitoring the better, I'd think. This is my first alarm, though, so I don't have a lot of experience. I may, at some point, change to NextAlarm, but for the time being, I'm very happy with the local company.
